Case study How Nuad Thai Spa runs four branches on Zennly Read the story
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AI receptionist

Never miss a booking,
even when nobody answers.

An AI receptionist that answers calls and chats, so no enquiry is lost while your team is busy.

Instant access · no call needed Talk to us ↗Questions? Our team replies

How the AI receptionist runs on Zennly.

A sample evening: one call after closing, to a confirmed booking the next morning.

Setup

We set it up with you

( 01 )

In your demo we configure it with your three branches, your services, your opening hours and your booking rules.

Fri, 8:40pm

Hannah calls after closing

( 02 )

Downtown closed at 8:00. Hannah L. calls about a massage for tomorrow, and the assistant answers instead of the phone ringing out.

Fri, 8:42pm

It helps her pick a time

( 03 )

It answers her question about Saturday hours and offers open times. She picks a 60-minute Deep Tissue at 2:00 PM.

Sat, 9:05am

The team confirms it

( 04 )

When Downtown opens, Sophie B. finds the request in the schedule beside every other booking and confirms it with Emily C.

9:41
Today Zennly
AI receptionist setup

Downtown, Midtown, Uptown

Your services, hours and rules

Branches
3 locations
Services
Your menu
Channels
Calls and chat
Hours
9 AM–8 PM
Incoming call 8:40 PM

Hannah L. · new caller

Downtown · after closing

Received
Answered
Understood

No missed call.

Zennly 8:42 PM
Booking request · Deep Tissue · Sat 2:00 PM
Needs confirming
Enquiry
Deep Tissue · 60 min Sat · 2:00 PM · Downtown
Source Phone call · Hannah L.

Booking confirmed

Confirmed
ClientHannah L.
ServiceDeep Tissue · 60 min
SourceAI receptionist · call
Saturday2:00 PM

Your team stays in control.

The right view for every role.

Front-desk staff

More time with your customers.

Spend less time tied to the phone and more time with the customers in front of you.

  • Fewer interruptions

  • Requests land in the schedule

  • Same questions, answered once

Schedule · Downtown · Saturday
Hannah L. Deep Tissue · 60m · Emily C.
2:00 PM

Source

AI receptionist · call
RequestedFri, 8:42 PM

Confirmed by Sophie B. · 9:05 AM

Branch managers

Set how it speaks for your branch.

Decide how the assistant speaks for your branch, then review how it is doing.

  • Your services and branches

  • Your rules

  • Review and refine

Assistant setup · Downtown

Answers questions about

ServicesOpening hoursOpen times

Hands to your team

Booking requestsAnything else

Set up with our team in your demo · adjustable later

Owners & admins

Every enquiry answered.

Stop losing enquiries you never knew you missed, across every branch.

  • Cover after-hours enquiries

  • One schedule across branches

  • Available on request

After closing · last 7 days · sample
Calls and chats answered
38
Downtown17
Midtown12
Uptown9

21 became booking requests · sample figures

What changes on day one.

What you stop doing

  • Missed calls during treatments and classes
  • Lost bookings after closing
  • Reception tied to the phone all day
  • Customers who give up and book elsewhere
  • Repeating the same opening-hours answer

What you start doing

  • Every call and chat answered
  • Booking requests captured around the clock
  • Reception free for the customers in the room
  • Common questions answered without interrupting your team
  • Everything in one Zennly schedule

Things we get asked.

Answers to what owners ask before they add it.

It is an AI assistant that answers customer calls and chat messages for your business and helps them book, so enquiries are not missed when your team is busy or closed.

Zennly can provide an AI assistant for businesses in Nepal. It is available on request: ask for it in your demo and we will set it up for your business.

Most bookings start with a call or a message, and those arrive while staff are with customers or after closing. An AI receptionist answers them so the booking is not lost to the next business.

No. It covers calls and chats your team cannot take, and your team keeps control of the schedule in Zennly.

Booking requests land in your Zennly schedule, alongside every other booking, so your team manages everything in one place.

Ask for it when you book a 20-minute demo. We set it up with your services, branches and rules.

The assistant is designed to work with your Zennly schedule. Book a demo to discuss your setup.

Zennly is quoted per business, based on branches, team size and features. Book a 20-minute demo and you get a tailored quote within 24 hours.

Answer every enquiry, even after closing.

Ask about the AI receptionist in your 20-minute demo.

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