Zennly (“Zennly”, “we”, “us”, or “our”), operated by Zunkireelabs, provides online booking, operational, and financial software for appointment-based businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or platform, you agree to the practices described here.

1. Information we collect

We collect information in the following ways:

  • Account & business information – name, email address, phone number, business name, branch locations, and staff details you provide when you create an account, request a demo, or configure the platform.
  • Booking & customer data – appointment details, service records, and contact information for the end customers your business books through Zennly.
  • Payment information – transaction and billing records processed through our payment partners. We do not store full card numbers on our own servers.
  • Usage data – log data, device and browser information, IP address, and how you interact with our website and platform, collected automatically through cookies and similar technologies.
  • Communications – messages you send us through our contact forms, demo requests, or email.

2. How we use your information

We use the information we collect to:

  • Provide, operate, and maintain the Zennly platform, including booking, scheduling, and payment tracking
  • Create and manage your account, and communicate with you about your business's use of the platform
  • Process transactions and send related confirmations or invoices
  • Respond to demo requests, support inquiries, and other communications
  • Improve, secure, and develop new features for our website and platform
  • Send product updates, service notices, and – where you've opted in – marketing communications
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations

3. How we share information

We do not sell your personal information. We may share information with:

  • Service providers – hosting, payment processing, analytics, and communication vendors who help us operate the platform, bound by contractual confidentiality obligations
  • Your business's staff and administrators – where booking and customer data is shared within your organization's account as part of normal platform use
  • Legal & safety – where required to comply with law, enforce our terms, or protect the rights, property, or safety of Zennly, our customers, or others
  • Business transfers – in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Cookies & tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our website is used. You can control cookies through your browser settings; disabling them may affect some functionality of our website or platform.

5. Data retention

We retain account, booking, and transaction data for as long as your account is active and as needed to provide the platform, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described in Section 7, subject to any retention required by law.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored on our platform.

7. Your rights & choices

Depending on where you're located, you may have the right to access, correct, export, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us at info@zennly.io.

8. Children's privacy

Zennly is intended for business use and is not directed to children. We do not knowingly collect personal information from children.

9. International data transfers

Your information may be processed and stored in countries other than your own. Where we transfer data internationally, we take steps to ensure it receives an adequate level of protection.

10. Changes to this policy

We may update this Privacy Policy from time to time. We'll post the updated version on this page with a revised “Last updated” date, and where changes are material, we'll provide additional notice.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@zennly.io.