These Terms of Service (“Terms”) govern your access to and use of Zennly (“Zennly”, “we”, “us”, or “our”), the online booking, operational, and financial platform operated by Zunkireelabs, including our website and any related services (together, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you're using the Service on behalf of a business, you're agreeing on that business's behalf and confirming you have the authority to do so.

1. Using the Service

You must be legally able to enter into a binding contract to use the Service. You're responsible for the accuracy of the information you provide when creating an account, configuring branches and staff, and processing bookings, and for keeping your login credentials secure. You're responsible for all activity that occurs under your account.

2. Your account & business data

You retain ownership of the booking, customer, and financial data you enter into the Service. You grant Zennly a limited license to host, process, and display that data solely to provide and support the Service. You're responsible for having the necessary rights and permissions to submit your customers' data to the platform, and for your own compliance with applicable data protection laws toward your customers.

3. Subscriptions & payment

Paid plans are quoted based on your business's setup, as described during onboarding. Fees are billed on the agreed schedule and, unless otherwise stated, are non-refundable. We may change our pricing on a going-forward basis with reasonable notice. Late or failed payments may result in suspension of access to the Service until resolved.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable regulation
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law
  • Resell, sublicense, or provide the Service to third parties outside your own business without our written consent

5. Payments to third parties

Where the Service facilitates payments between you and your customers, those transactions are processed through third-party payment providers subject to their own terms. Zennly is not a party to, and is not responsible for, the underlying transaction between you and your customer.

6. Intellectual property

The Service, including its software, design, and branding, is owned by Zunkireelabs and protected by intellectual property laws. These Terms don't grant you any rights to our trademarks, logos, or brand assets beyond what's needed to use the Service as intended.

7. Service availability

We work to keep the Service available and reliable, but we don't guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or changes to the Service from time to time, and will aim to minimize disruption when we do.

8. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms, including for non-payment, and we'll aim to provide notice where reasonably possible. Upon termination, we'll provide a reasonable opportunity to export your business data unless prohibited by law.

9. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, Zennly and Zunkireelabs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of revenue, data, or business opportunity, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months preceding the claim.

11. Changes to these Terms

We may update these Terms from time to time. We'll post the updated version on this page with a revised “Last updated” date, and where changes are material, we'll provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Contact us

If you have questions about these Terms, contact us at info@zennly.io.